Limits and protection

Where do you set a limit at Spinrollz Casino?

Only players aged 18+ may play, and deposit limits, loss limits, session time reminders, cooling-off periods and self-exclusion sit in every Spinrollz Casino account.

Set your deposit limit

Curaçao LicensedOGL/2006/5822/660 — Gaming Control Board Curaçao. Audited by QUINEL and GLI.

Legal footing

What backs your account here?

Fewer doubts about who runs the site and who answers when a limit is not enough.

Minimum age18+

LicenceGaming Control Board Curaçao, OGL/2006/5822/660

Gambling Helpline Aotearoa0800 654 655

Limit questions[email protected]

Money and time you control

Deposit, loss and time controls in one place

Spinrollz Casino keeps these controls in the account itself, so nothing depends on remembering to ask later.

A cap you set first

This tool caps what you can pay in over a period you choose, so the budget is fixed before the first game rather than after a loss. Switch it on before you play.

Ceiling set before the first spin

It sets a ceiling on what a session can take from you, and it belongs before play, not after a bad run. Useful when you want a stopping point built in.

Clock alerts mid-session

A quiet alert appears while you play so the clock does not slip past you. Turn it on when sessions tend to stretch beyond what you intended.

The evening you need distance

A cooling-off period takes a short break from playing without closing anything. Choose it when you want distance for a while but plan to come back.

Before a pause, after a pause

This closes your access for a longer stretch than a cooling-off period, so the decision holds when willpower is low. Choose it when breaks keep failing.

The moment you log in

The moment you decide the numbers before the first game

Useful the first time you log in, and again whenever a figure no longer fits your week.

Past the payment pages

Open your profile from the menu after you log in, then look for the section that holds your limit controls rather than the payment pages.

When money or time is the worry

Pick which control you want: deposit limits for money coming in, loss limits for money going out, or time reminders for the session itself.

The stretch it covers

Choose how long the figure should cover and read what the screen says before you confirm, because the setting applies to future play.

The figure you should see

Confirm the change, then return to the limit section and check the figure sits there as you set it. A screenshot helps if you want a record.

The evening you tell someone

Who can you talk to tonight?

You will know which free New Zealand services answer, what each one does and when.

Gambling Helpline Aotearoa

A free, confidential line for players and for relatives, answered by phone at any hour, day or night, with a text option for people who would rather write than talk. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Free counselling, peer and cultural support through 18 clinics nationwide, reached by freephone, text or weekday daytime contact for players and whanau alike. pgf.nz

Safer Gambling Aotearoa

A Health New Zealand information site for people who gamble and their families, covering signs of harm, practical tips and a finder for support close to home. safergambling.org.nz

The point where play stops being fun

Once play shifts from a pastime to something you chase, the cost shows up in sleep, money and mood. Catching that shift early is easier than fixing it later, and a limit or a pause is a sensible first step.

Read these slowly and see which ones have started to sound familiar.

Spending more than you planned
Chasing a loss with another deposit
Playing longer than you meant to
Borrowing money to keep playing
Hiding your play from family
Thinking about it between sessions
Feeling flat when you stop

Underage play stops before it starts; family support begins after

Verified before any cash out. Registration asks for your details before play opens, and a photo ID must match them. Nothing leaves the account until identity documents confirm you are 18+.

Password-controlled device filters. Gambling-site blockers installed on the shared laptop or phone stop the page loading at all. Set the filter with a password only an adult holds, and update it as devices change.

Talk plainly, then ring 0800 654 655. A relative who suspects harm can start a plain conversation without accusation and then ring Gambling Helpline Aotearoa on 0800 654 655. That line answers at any hour, and free text on 8006 reaches the same service.

Choose the break that matches your need

Set a time-out now. A short break set inside your account, running for hours or days. You start it from the tools area, the account stays closed for that stretch, and once it ends your usual access returns without a request.

Getting a clean stretch. Self-exclusion in your account closes access for a long period, up to two years, and it cannot be undone early. You set it from the account tools, and the operator must keep you out across its platforms.

No register, only your account. Nothing national covers this market, so the casino account is where you exclude yourself. You choose it in the account tools, it holds for the period you set, and the gambling helpline can talk it through with you.

At question time

Paused now, excluded later

The moment a limit, a pause or a closed account needs a plain answer before you decide.

Does a self-exclusion here block other casinos too?+

By the time you choose self-exclusion, the answer is no: it stays inside this casino account, because New Zealand has no national self-exclusion register to carry it across other casinos. No shared switch covers other sites, so each account you hold needs its own break.

Can the support team shut my account permanently?+

On the day you want the account closed permanently, the support team at [email protected] handles the closure, so the answer is yes. A clear request for closure, rather than a pause, keeps the outcome permanent.

Will a self-exclusion finish sooner if I ask?+

Once a self-exclusion starts, the period you chose is fixed, so it runs to the end even if you ask sooner. That answer is no: the block stays in place for the whole chosen stretch, and planning the length first matters.

Where do I change a limit later on?+

Later, when the cap needs changing, the same account section is where the new figure goes. The option remains there after play begins, so the change happens in your account rather than through a message to support.

Do the limit tools work on my phone?+

When you log in on your phone, the same account section holds the limit tools, so the answer is yes. A smaller screen does not move them: deposit, loss and session settings sit in the same place as on a desktop.

Why does the casino check my age before play?+

Before play begins, the age check confirms you are 18 or over, because play here is only for adults. That check protects younger people, and the same identity check happens before any play starts.